Who you're buying from
ProvenMethod is a trading name operated as a sole trader, registered for business purposes in the United Kingdom. When you buy, your contract is with the trader named below.
We are the seller of record for your purchase. Stripe processes the payment on our behalf, but your contract is with us, and support, delivery and disputes are our responsibility rather than a marketplace's.
Email is the fastest route to a reply and is monitored directly by the person who built the product.
The product and delivery
ProvenMethod is digital content. Nothing physical is shipped. There are two products:
- The Vault — an Obsidian vault containing the course modules and lessons, templates, AI prompts, a resource library and a map of content, supplied as downloadable files.
- The Engine — everything in The Vault, plus the sales page template, the delivery and checkout setup, the DM funnel, the AI build playbook, and 30 days of one-to-one mentoring.
Delivery is immediate. On confirmation of payment, a download link is issued to the email address used at checkout. Access is tied to that email address. Obsidian is a free third-party application and the files are plain markdown, so any text editor will open them.
If your download link does not arrive, check your spam folder first, then email us and we will reissue it. A failed or missing delivery is our problem to fix, not a reason to lose what you paid for.
Price and payment
Prices are shown in pounds sterling on the sales page and confirmed at checkout before you pay. Payment is processed by Stripe. We never see or store your full card details.
Any price shown alongside a higher struck-through figure refers to a previous or intended list price for the same product. Prices may change at any time; the price you pay is the one displayed at checkout.
Cancellation and refunds
All sales are final. The product is digital and is delivered in full the moment you pay, so there are no refunds for change of mind. This does not affect your legal rights if the product is faulty, not as described, or never reaches you. Those are set out in the next section.
Digital content supplied immediately is treated differently from physical goods. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer normally has 14 days to cancel a distance purchase, but that right is lost for digital content once supply has begun with the consumer's express consent and acknowledgement.
At checkout, before you pay, you tick a box in which you expressly consent to the product being supplied to you immediately and acknowledge that you therefore lose your 14-day right to cancel. If you do not want to give that consent, do not complete the purchase. Your confirmation email repeats that you gave it.
The Engine's mentoring
The 30 days of one-to-one mentoring included with The Engine is a service, not digital content, so the rules for it are different. At checkout you ask for the mentoring to start straight away. If you cancel the mentoring within 14 days of purchase, you are refunded the unused part of it, worked out pro rata over the 30 days on a mentoring value of £50 (the difference between The Engine and The Vault). The digital content you have already received is not refunded. To cancel, email provenmethod0@gmail.com within the 14 days.
If you bought The Vault and later want The Engine, email us and pay the difference rather than buying twice.
Ask before you buy. If you're unsure whether this suits you, email or DM first. Questions asked before purchase get an honest answer, including "this probably isn't for you" where that's true.
Your statutory rights
Nothing in these terms removes or limits your rights under UK consumer law. The no-refund policy above covers change of mind only. It never applies to the rights below.
Under the Consumer Rights Act 2015, digital content supplied to a consumer must be:
- As described — it must match the description given on the sales page and at checkout;
- Of satisfactory quality — judged by what a reasonable person would expect for the price and description;
- Fit for purpose — including any particular purpose you made known to us before buying.
If the product fails any of these, you are entitled to a repair or replacement, and to a price reduction or refund where that is not possible or not done within a reasonable time. If you believe this applies, email us setting out the problem and we will put it right.
You also keep your rights if a technical fault on our side means you never received what you paid for.
Support
Every purchase comes with support.
- The Vault — direct email support. You write in, you get a reply from the person who built it.
- The Engine — 30 days of one-to-one mentoring from the date of purchase, in addition to email support.
Support covers using the product, understanding the material, and technical problems with access or delivery. It does not extend to building your product for you, writing your content, running your account, or guaranteeing an outcome.
No income or results guarantee
ProvenMethod is educational and informational content. We make no guarantee, promise or representation of any kind about income, revenue, sales, customers, followers, reach or business success.
What you get from it depends on your own effort, execution, skill, chosen topic, market conditions, the amount of work you put in, and factors entirely outside our control. Many people who buy products like this make nothing, usually because they do not finish or do not publish. Nothing here should be read as a prediction of what you will earn.
This is not financial, legal, tax or business advice. If you need advice on your own situation, speak to a qualified professional.
Testimonials and examples
The sales page shows real material: screenshots of our own Stripe account and Instagram analytics, and messages from real customers, reproduced in their own words with identifying details obscured.
These are individual results and are not typical. They are examples of what specific people did in their own circumstances. They are not averages, not projections, and not a promise of what you or anyone else will achieve. Figures shown are accurate as at the date stated and are not adjusted afterwards unless the page itself says so.
Where a live verification link is provided, it points to a page published by the payment provider showing our own trading figures. It reflects our account only and says nothing about what any customer has earned.
Licence and permitted use
Your purchase grants you a personal, non-exclusive, non-transferable licence to use the product to build and run your own business.
You may apply everything taught inside it to your own products, sell what you create under your own name, and keep all of the money you make from it.
You may not resell, redistribute, share, sublicense, republish, or reproduce the ProvenMethod files themselves, in whole or in part, or make them available to anyone else, including by sharing your download link or account access.
There are no resale rights and no licence to distribute this product. The method is yours to use. The files are not yours to hand on.
The licence is granted to one buyer and cannot be transferred. It ends if you breach it, and it ending does not entitle you to a refund. Anything you build with the product — your vault, your copy, your page, your revenue — is entirely yours, and we claim no ownership of it.
The site template supplied with The Engine includes third-party open-source components, which remain governed by their own licences.
Intellectual property
All content within the product — text, templates, prompts, structure, code and design — remains our intellectual property. Nothing in your purchase transfers ownership.
Your download link is unique to your purchase and downloads made through it are logged. That makes unauthorised distribution traceable. Where we find files being shared without permission, we will act on it, including by revoking access.
Third-party tools and costs
Working through the product involves free and paid third-party services — Obsidian, an AI assistant subscription, Stripe, a messaging automation tool, a domain and hosting, and similar. Those services are not ours, are billed by their providers, and are subject to their own terms.
Their costs are yours and are separate from the price you paid us. Their availability, pricing and terms can change without notice, and we are not responsible for what they do or charge.
Privacy notice
What we collect
- Your email address, so we can deliver the product and support you.
- A record of your purchase — what you bought, when, and the payment reference.
- Any correspondence you send us, by email or on Instagram.
- Anonymised usage data from this website, and standard server logs generated automatically by our host — both described under cookies and tracking below.
- Only if you accept advertising cookies on this site: visit, checkout and purchase events sent to Meta through the Meta Pixel — also described under cookies and tracking below.
Card details are handled entirely by Stripe. We never receive or store them.
Why we hold it, and on what basis
We process your email address and purchase record to perform our contract with you — delivering the product and providing support. We keep transaction records to meet UK tax and accounting obligations, which is a legal obligation. We rely on legitimate interests for keeping evidence of delivery in case of a payment dispute, and for the security logging our host performs. Website analytics are used to improve the site; you can refuse them at any time using the methods described under cookies and tracking. The Meta Pixel runs only with your consent, which you can withdraw at any time from the Cookie settings link at the bottom of every page.
Who we share it with
Only the services needed to run the business, listed in full in the next section. Each processes data under its own terms. We do not sell your data. The one advertising service we use is Meta's, and it only receives data from this site if you accept advertising cookies.
How long we keep it
Purchase and transaction records are kept for six years after the end of the relevant tax year, as required for UK tax purposes. Support correspondence is kept for as long as it's useful to help you, and reviewed periodically. Server logs are retained only for the short period our host keeps them for security and reliability purposes. Analytics records are retained for up to 24 months. Data sent to Meta through the Meta Pixel is retained by Meta under its own policies, and your cookie choice is stored only in your own browser. Anything we no longer need a reason to hold is deleted.
Your rights
Under UK GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have data erased where we have no continuing reason to keep it, to restrict or object to processing, and to receive your data in a portable format. Email us and we will respond within one month.
Note that we cannot delete transaction records we are legally required to retain. If you are not satisfied with how we handle a request, you can complain to the Information Commissioner's Office at ico.org.uk.
Who processes your data
Running the business means a small number of third parties handle data on our behalf. Each is bound by its own terms and processes data only for the purpose listed.
We do not sell your data. The only advertising tracker on this site is the Meta Pixel, and it does not load unless you accept it.
International transfers
Several of the providers above are based in, or process data in, the United States. Where personal data leaves the UK it is protected by the safeguards those providers have in place, including UK-approved transfer mechanisms such as the International Data Transfer Agreement or Addendum and, where it applies, the UK–US Data Bridge.
Instagram messages
Most people find this product through Instagram, and many buy after commenting on a post or sending a message. If you interact with us there, we handle:
- Your Instagram username and account ID;
- The comments and messages you send, and our replies;
- A record of which automated reply was sent, so you aren't sent the same thing twice.
Some replies are automated. We use this only to answer you and to send the checkout link — never to build advertising audiences. Conversations are kept for up to 24 months so a thread can be picked up where it left off and so we can answer a dispute.
Instagram is Meta's platform, not ours. Anything you send through it is also subject to Meta's own terms and privacy policy, and Meta processes it independently of us.
Email we send you
After you buy, we send what's needed to deliver the product: your download link, your receipt, and any replies to your support questions. You cannot unsubscribe from those, because they are the product.
If we send anything beyond that — tips on using what you bought, or a note about the other tier — every message carries a one-click unsubscribe, and opting out never affects delivery or support. We do not email people who have not bought from us, and we do not pass your address to anyone else to email you.
Children
This site and product are not directed at children and are not intended for anyone under 16. We do not knowingly collect data from under-16s. If you believe a child has provided us with personal data, email us and we will delete it.
Chargebacks
If you think something has gone wrong, email us first. Most problems — a download link that never arrived, access to the wrong tier, a duplicate charge — are fixed the same day, and it is far faster than going through your bank. If you did the work and it didn't deliver, use the guarantee: it exists precisely so you never need to involve your bank.
Nothing in these terms affects your right to raise a dispute with your bank or card issuer. Where a dispute is raised, we may present our records of payment, delivery and access to Stripe and to the card scheme in response.
Raising a chargeback on a product that was delivered and accessed, without contacting us first, is a breach of these terms, and we may withdraw access to our products in that situation. If you did not make the payment at all, contact your bank immediately and tell us — that is fraud, not a dispute, and we will help.
Complaints
Email us with the word "complaint" in the subject line, along with your order details and what went wrong. We aim to acknowledge within two working days and to resolve within fourteen.
If you are not satisfied with the outcome, you can seek advice from Citizens Advice, which runs the UK consumer helpline, or take the matter further through the courts. Nothing here requires you to give up that option.
Changes to these terms
These terms may be updated as the product changes. The version that applies to your purchase is the one published on this page at the time you bought. The date at the top shows when this version was published; changes are not applied retrospectively.
Governing law
These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales. If you are a consumer resident elsewhere in the UK, you keep the right to bring proceedings in your own jurisdiction, and you keep the protection of any mandatory consumer law that applies where you live.
If any part of these terms is found to be unenforceable, the rest continues to apply.
Contact
Questions before buying are welcome and answered honestly.